Tried a second Airport Express in the outside room. I therefore ignored the Express and plugged the ethernet cable directly in to my Macbook via thunderbolt, turned off wi-fi on the macbook and was able to get an internet connection via thunderbolt and the ethernet cable without problems. So then I assumed it must be the cable to the outside room. So I took the Express inside and connected it to another ethernet cable direct from the Extreme and it worked fine. It worked perfectly for months until suddenly it stopped. It is set up to 'create a wireless network' using the same network name, password and security as the Extreme inside. The purpose of the Express is to provide good seamless wi-fi and internet connectivity in the outside room. (I have another Express doing the same job in a different part of the house off the same Extreme) The Cox rep said she couldn't help me and referred me to Apple.Ĭonnecting Airport Express to internet via Ethernet I have an Airport Express in an outside room - connected via ethernet cable to an Airport Extreme in the main house. The issue is clearly that the AirPort Extreme is not broadcasting the wireless signal. The Playstation connects to the internet properly using the hardwire connection. Additionally, I have an ethernet cable running from the Airport Extreme into a Playstation. However, the Cox rep assured me that the new cable modem is property connected to there system. Using Airport Utility from my desktop iMac, the iMac connects to the Airport Extreme property (the Airport Extreme has a green light on the front and a green light shows next to that icon in the utility).īut in the Airport Utility, it shows that the internet is disconnected. I also set up the AirPort Extreme as a new device in light of the factor reset. This morning, I called Cox to install/configure the new cable modem. I also recently decided to purchase my own cable modem rather than renting one from Cox. First the background, I recently did a factor reset to my AirPort Extreme because I forgot the password to it and there were some firmware updates that needed to be made. To perform a hard reset, hold the reset button for 10 seconds, then set up the base station once again.Here's to hoping the community can help me solve a problem. Try this after all other troubleshooting tips have failed. Try a hard reset: This erases all data from the AirPort Express and lets you set it up from scratch with the AirPort Utility. This resets the base station password so you can set it up again using the AirPort Utility. Hold the button for about a second until the light flashes amber. This may require a paper clip or other item with a small point. Reset the AirPort Express: You can do this by pressing the reset button on the bottom of the device.When the light turns green, it has restarted and connected to the Wi-Fi network. Unplug the AirPort Express and plug it back in: Wait for it to restart.Check for updates: Make sure you have the most recent version of iTunes installed.Restart iTunes: If your computer and the AirPort Express are on the same network, try quitting iTunes and restarting it.Check the network: Make sure your computer is on the same Wi-Fi network as the AirPort Express.
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